Operation Of A Hotel Companies in Malaysia

Hotel companies in Malaysia typically operate in a hierarchical structure, with a board of directors at the top, followed by a managing director, general manager, and then various department heads. The board of directors is responsible for setting the overall strategy for the company, while the managing director is responsible for day-to-day operations. The general manager oversees all of the departments within the hotel, and each department head is responsible for the staff and operations within their respective department.

The front office department is responsible for check-in and check-out, as well as guest relations. The housekeeping department is responsible for cleaning and maintaining the guest rooms. The engineering department is responsible for maintaining the hotel's physical plant. The food and beverage department is responsible for all of the hotel's restaurants and bars. The sales and marketing department is responsible for generating new business for the hotel. Finally, the accounting department is responsible for all of the hotel's financial transactions.