Ms Norlela started her career in June 1986 as an Accounts Officer for Accounting and Reporting (BNM/global) with the Bank of Nova Scotia, KL and later as Account Manager in charge of Credit Marketing. In 1991, she joined Avis Leasing as the Accounting Manager for the Malaysia HQ. She then joined Bureau Veritas (BV) SE, KL in August 1996 as the Regional Accounting Manager and in 1998 was assigned to the BV office in Australia. Thereafter, she worked as the Financial Accountant of Australian Government Analytical Laboratory (AGAL) Services, Canberra in May 2000. 

Then, in April 2002, she returned to Malaysia and joined Shell Shared Service Centre (SSSC), Kuala Lumpur as the Senior Manager of Finance, IT and Admin of the Shell Finance Operations. During her tenure with SSSC, she also held the positions of Senior Manager of Financial Accounting and as Change Manager for Shell global ERP system. She was also the Senior Manager in charge of Business Contingency Planning.

In January 2008, she joined BASF SE, KL as Director of Finance Operations, then as Director of Strategies for Finance and Controlling in BASF SE regional HQ Hongkong, then was assigned as the Finance Head of BASF in Japan. At the end of the assignment she returned as Director of Project Development until January 2015. She then joined WPP Business Services Sdn Bhd, KL in November 2015 as the Managing Director and the Executive Director, and later held the role as Director for Transformation of the global system and accounting process changes. 

Currently, she is a member of the Investment Panel (IP) Committee of the Social Security Organisation (Perkeso Malaysia) since June 2020, an independent director role with business experiences.

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