Contents :

1. Details of your company and subsidiaries' progress in relation to its activities to address
the Y2K issue.

Non Y2K Ready

(Please refer to the table below for the item extended.)

2. The impact of the Y2K issue if your company and / or subsidiaries fail to be Y2K
Ready or are unable to achieve full readiness by the estimated date(s)
mentioned above.

Yes. As we have computerized our current operations to a large extent, the
processing & maintenance of our customers' accounts could be disrupted
if we are not Y2K ready by Year 2000.

3. The exposure of your company and / or subsidiaries to third parties who have
material business relationships with your company or subsidiaries in relation
to the third parties' Y2K readiness.

Yes. We are dependent on 3rd parties products and services e.g. Tenaga and
Telekom to ensure the smooth operations of our business. We have made
enquiries on their status of Y2K compliance and are following up with the
parties who have yet to feedback on their status. In the meantime, we
have also formulated a business continuity plan to ensure our business
will continue beyond Year 2000.

4. The total cost your company and subsidiaries have incurred or is expected to
incur to address the Y2K issue.

RM3.5 Million.

5. Describe your company and subsidiaries' contingency plans in relation to the
Y2K issue to ensure continued operations.

Yes. Two sub-committee have been formed with the purpose of defining &
documenting a business continuity plan to ensure minimal interruptions
to business operations and daily branch activities in the event of a
failure in services supporting these operations.

Thank you.


Yours faithfully,


Mat Rashid Yeop
GROUP COMPANY SECRETARY

Query Letter Contents :